Wednesday, September 06, 2006

0x800ccc0f... the misery

So I just came in today to work to find that my Outlook 2003 is giving me an error, 0x800ccc0f to be specific, that tells me the contact with my server was interrupted. there are numerous issues all over the web with regard to this particular error, and many seem to blame Norton Anti-Virus. The thing is, I am not using Norton. I have temporarily stifled email scanning through McAfee, but still the problem remains. If you go to Microsoft, the knowledge base article refers to a hell of a lot of possibilities, so I started off per their suggestion with creating a new profile. That didn't work. I called my ISP (hostmysite.com) and they assure me that it's microsoft's problem.

So, after futher investigation, I see that this error is also caused by firewall issues. I called back HostMySite, and still the denial continues. BUT HERE'S THE THING. They just updated their firewalls on Monday. Is this my fault? is it Microsoft's? I think not. The fact that I can't telnet to either of the ports (25 and 50) makes me believe that this is in fact a firewall issue on their end. But they don't

Isn't it funny how zealous employees can be when it comes to defending their company? The instant answer I have always gotten from them is that it isn't their fault. Then, after a lengthy conversation that ends up with them agreeing that I'm doing everything right, I still have no progress. I still cannot send from within Outlook. I can send from within their web interface (internal... probably defined as OK by their new firewall), and so can my router. But with outlook? Has anyone else experienced this issue? Has anyone had problems with HostMySite? I am very curious... but have no expectation in getting a reply because I have gone wholly unnoticed in the blogosphere forever.

This is a test. This is only a test. Anyone out there?

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