Wednesday, January 11, 2006

Avoid warrantys through refurbdepot.com

Hello all, I have a little worrisome story for y'all. I have had very good luck in the past with refurbished equipment. For the most part, all of the computers, cameras, etc I have purchased have done what they said they would do for as long as they said they would, BUT. I recently had a problem with a laptop I had purchased from refurbdepot.com. No problem, the unit was under warranty, so I contacted them and explained my situation. At first I should have been wary of how "prefencive" (a term I coined to sum up how people get defencive before you have even broached a problem) he was about my problem, but after he realized that, no, I hadn't tried to service the unit myself, he told me all was well. That company is Mack Camera. Avoid them like the plague. for instance: So now I have a laptop out in a hinterland of non-responsive repair departmental, snappy snide bitch operational, lack of customer service giving misery.

Happy f-ing new year.

OH yeah... what's this got to do with refurbdepot? they only offer third party warranties through Mack Camera. Refurbdepot had great customer service, prompt delivery, and timely posting of tracking information so you didn't have to search for it yourself. Buy all of your stuff there for all I'm concerned, just don't go with the warranty. MACK WILL F*CK YOU... REPEATEDLY... RIGHT IN THE ARSE!

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